Privacy Policy

Last updated: July 15, 2026

At VapeStoreEG, we take your privacy seriously. This policy explains how we collect, use, and protect your data when you use our online store.

1. Data we collect

Account data: name, email, phone number, and address.
Order data: purchased products and transaction history (products are supplied by our merchants/vendors).
Payment data: processed via secure third-party gateways; we do not store card details on our servers.
Browsing and usage data: IP address, device and browser type, pages visited, and session duration.
WhatsApp communications: messages and information you share when contacting us via WhatsApp Business.

2. How we use your data

Processing and fulfilling your orders and deliveries.
Customer support via WhatsApp Business or Meta business channels.
Analyzing user behavior to improve shopping experience.
Sending marketing offers and updates (you may unsubscribe at any time).
Legal compliance.

3. Analytics tools

We use Google Analytics and similar tools (heatmaps, click tracking) to understand visitor behavior. These tools may collect non-personal data via cookies.

4. Meta & WhatsApp Business

We use Meta for Business and WhatsApp Business API for customer support. When you contact us on WhatsApp, your data is also processed under Meta's privacy policies.

5. Third-party sharing

Merchants/suppliers: to fulfill orders.
Shipping companies: to deliver to your address.
Payment gateways: to complete payments securely.
Analytics & marketing providers: (Google, Meta) under their own policies.

We do not sell your personal data to third parties for commercial purposes.

6. Cookies

Our site uses cookies to improve your experience, remember preferences, and analyze traffic. You may disable cookies in your browser, though some features may be affected.

7. Data security

We implement reasonable technical and organizational measures to protect your data, in line with applicable data protection laws.

8. Your rights

You may request access, correction, deletion, or objection to processing by contacting us at info@example.com or WhatsApp 01XXXXXXXXX.

9. Policy updates

We may update this policy from time to time. Changes will be posted on this page with an updated revision date.

10. Contact us

📧 info@example.com
📱 01XXXXXXXXX